Welcome to our store. These Terms and Conditions of Sale (T&Cs) govern the contractual relationship between you, the customer, and NZ Management, regarding the sale of our product. By placing an order on our website, you accept these T&Cs without reservation.
2. Company Information
Company Name: NZ Management
Address: Konijnenstraat 4, 3078 Kortenberg
Company Number: BE 0784.311.217
Email: info@nzmanagement.com
3. Object
These T&Cs define the rights and obligations of the parties in the context of the sale of the product [Product Name] offered on thIS website ;
4. Products
Description: The product offered for sale is described and presented with the greatest accuracy possible on the website.
Availability: Our product offers are valid as long as they are visible on the website and within the limits of available stocks. In case the product is unavailable after you place your order, we will notify you by email and offer you the option to either cancel the order or wait until the product is available again.
5. Prices
Pricing: Prices are indicated in the local country currency, including all taxes (TTC), unless otherwise stated. The applicable price is the one in effect at the time of order placement.
Shipping Fees: Shipping costs are the customer’s responsibility and are indicated at the time of order validation.
Price Changes: We reserve the right to change our prices at any time, but products will be billed based on the rates in effect at the time the order is placed.
6. Orders
Placing an Order: To place an order, you must select the product, add it to your cart, then proceed to checkout by providing the required information and making the payment.
Order Confirmation: A confirmation email will be sent to you after your order is validated, summarizing the details of your order.
Order Validation: We reserve the right to refuse any order from a customer with whom there is an existing dispute or for any other legitimate reason.
7. Payment
Payment Methods: Payment is made by [Credit Card, PayPal, Bank Transfer, etc.]. The charge is made at the time the order is validated.
Payment Security: We use all means to ensure the confidentiality and security of the data transmitted on the web and on the [Your Store Name] website.
8. Delivery
Delivery Time: Products are shipped within 3 business days after order confirmation. Delivery time varies depending on the destination.
Shipping Address: Products are delivered to the address provided when placing the order. In case of an error in the provided information, we cannot be held responsible for the inability to deliver the order.
Tracking: You will receive a tracking number as soon as your order is shipped.
9. Right of Withdrawal
Withdrawal Period: In accordance with Belgian law, you have a 14-calendar-day period from the date of receipt of your order to exercise your right of withdrawal without having to provide any reason or pay any penalties.
Return Process: To exercise your right of withdrawal, you must inform us of your decision by email at [email address]. Products must be returned in their original condition, unused, and in their original packaging.
Refunds: In the event of withdrawal, we will refund the total amount of your order, including shipping costs, within 14 days of receiving the returned product. Return shipping costs are your responsibility.
10. Warranty
Legal Warranty: All our products are covered by the legal warranty of conformity (Articles 1649bis to 1649octies of the Belgian Civil Code) and the warranty against hidden defects (Articles 1641 to 1649 of the Belgian Civil Code), allowing you to return defective or non-compliant products.
Warranty Conditions: In the event of non-conformity or hidden defect, please contact us at [email address] with photos and a description of the problem. We will arrange for a replacement or refund.
11. Liability
Limitation of Liability: We cannot be held liable for any indirect damages that may occur as a result of the purchase of the products. Our liability is limited to the amount of the order.
Force Majeure: We cannot be held liable for any failure to fulfill our obligations due to events beyond our control (e.g., strikes, natural disasters).
12. Data Protection
Data Collection: We collect and process your personal data in accordance with our Privacy Policy and Belgian data protection legislation, including the General Data Protection Regulation (GDPR).
Use of Data: The information you provide to us is used solely to process your order and to improve our services. It will never be shared with third parties without your explicit consent.
13. Intellectual Property
Site Content: All elements of the website, including texts, graphics, logos, images, are the exclusive property of NZ Management or its partners and are protected by Belgian and international intellectual property laws.
Usage: Any reproduction or use of all or part of the elements of this site is strictly prohibited without prior authorization.
14. Modification of the T&Cs
We reserve the right to modify these T&Cs at any time. The new terms will apply to any orders placed after they are posted online.
15. Applicable Law and Jurisdiction
These T&Cs are governed by Belgian law. In case of a dispute, the competent courts will be those of [location], subject to a specific attribution of jurisdiction resulting from a particular law or regulation.
16. Contact
For any questions regarding these T&Cs or for any claims, you can contact us at the following address:
Email: info@nz-management.com
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